Privacy Policy
Perspektiva LLC is the Ibis Krasnodar Center Hotel and the owner of the ibiskrasnodar.ru website (hereinafter referred to as the "Ibis Krasnodar Center Hotel").
The ibiskrasnodar.ru website hosts the TravelLine: Booking Engine booking module from TRAVEL LINE SYSTEMS LLC (Taxpayer Identification Number 1215180595). When you book accommodation and additional services on ibiskrasnodar.ru, you are using the TravelLine: Booking Engine online booking module.
TRAVEL LINE SYSTEMS LLC is the operator for processing personal data in accordance with the Federal Law "On Personal Data" dated 27.07.2006 N 152-FZ, and also the processor for processing personal data under Regulation EU 2016/679 dated 27 April 2016 and acts on behalf of the operator - the Ibis Krasnodar Center hotel, in accordance with paragraph 3 of Article 6 of the Federal Law of the Russian Federation "On Personal Data" dated 27.07.2006 No. 152-FZ. Personal data is processed at the facilities of TLS LLC under a contract in data centers located in the Russian Federation. The Ibis Krasnodar Center Hotel is part of the international Accor hotel chain and, in accordance with the service agreement and sublicense agreement, uses the IBIS trademark, brand name, and intellectual property rights owned by the international company AKKOR S.A., the creator of the global hotel chain. According to the contract, AKKOR S.A.'s representative in Russia is Russian Management Hotel Company LLC. Russian Management Hotel Company LLC is responsible for managing the central reservation system, administers the loyalty program, and processes personal data necessary to organize guest stays at hotels operating under one of the AKKOR group brands. To operate, ensure the quality of services provided, and comply with AKKOR network standards, including the provision of Loyalty Program benefits, the Ibis Krasnodar Center Hotel transfers personal data necessary for the provision of hotel services to the AKKOR network database.
This document explains what personal data we collect, how we use it, and how we protect it.
Why the ibiskrasnodar.ru website and the TravelLine booking engine use your data
To ensure successful check-in at the Ibis Krasnodar Center Hotel, as well as inclusion in the loyalty program (including receiving personalized offers and discounts), and to receive compliments, the Booking Engine must transfer your personal data to our hotel. The legal basis for this transfer is the agreement between us and the Travelline booking engine.
You can choose not to enter your personal data, but without it, you will not be able to check into our hotel or be included in the AKKOR network hotels' loyalty program.
Here's how we process your data using the TravelLine: Booking Engine online booking module:
TravelLine: Booking Engine transfers your booking details to the hotel, including online payment or prepayment information.
To resolve issues related to online bookings through the TravelLine: Booking Engine online booking module, Booking Engine will require either the booking number and access code, or your last name, first name, middle name, phone number, email address, and check-in and check-out dates to identify your data.
TravelLine: Booking Engine online booking module functionality allows you to contact you via email, phone, SMS, or Viber, or through social media platforms like VKontakte and Odnoklassniki to:
verify your information or booking details;
notify you of an incomplete booking;
remind you of your trip a few days before check-in;
send a hotel discount for a repeat booking after check-out;
Find out your opinion about our hotel
To find out how convenient it was to book;
To invite you to participate in hotel market research.
The TravelLine: Booking Engine online booking module ensures the secure processing of your data.
The TravelLine: Booking Engine online booking module analyzes your actions in the TravelLine: Booking Engine online booking module to improve it.
The TravelLine: Booking Engine online booking module uses your data to generate reports and accounting documents.
The TravelLine: Booking Engine online booking module shares your data from the TravelLine: Booking Engine online booking module with our hotel upon completion of a booking.
What data does the TravelLine booking module and the ibiskrasnodar.ru website collect?
The booking module and the feedback form for booking additional services collect all the information you enter when booking on our hotel website: your last name, first name, middle name, address, email, phone number, nationality, gender, payment information, details of guests staying with you in the room/apartment/house, and your preferred accommodations.
If you consent to accessing data from your social media accounts during the online booking process, we collect the following information: your social media account ID; first name; last name; middle name; gender; date of birth; link to your profile picture (photo) posted on the social media platform; email address; maiden name (if any); city; country; place of work; name of university.
When you leave a review of our hotel in the survey emailed to you after your stay, it is also stored in the TravelLine online booking module: Booking Engine.
The hotel and the booking engine do not verify the accuracy of the personal information you enter during online booking or that we obtain from your social media accounts with your consent.
Some data is sent to the booking engine without your participation. This includes your IP address, time zone, online booking number, booking status (completed, pending, modified, or cancelled), currency, check-in and check-out dates, booking date and time, pages you visited in the TravelLine: Booking Engine online booking module, and links you clicked.
We also automatically collect your browser name and version, language settings, operating system name and version if you're booking from a computer, or device specifications and settings if you're booking from a smartphone or tablet.
How the TravelLine and ibiskrasnodar.ru booking engine works with cookies
Cookies are small text files that a website stores on your computer. We collect cookies to further improve the booking process, making it faster and more convenient.
When you book accommodation and services on our hotel website, the booking engine service collects your booking details and records the sources from which you made your online booking.
The Yandex Metrica counter installed on our website also collects some data, including: gender, age, geographic information, and more. A full list of collected data can be found at https://yandex.ru/support/metrica/code/data-collected.html
With whom does ibiskrasnodar.ru share your data?
The Ibis Krasnodar Center Hotel transfers personal data necessary for the provision of hotel services to the AKKOR network database to operate, ensure the quality of services provided, and comply with AKKOR network standards, including the provision of Loyalty Program benefits. According to the agreement, Russian Management Hotel Company LLC is responsible for managing the central reservation system, administering the loyalty program, and processing personal data necessary for arranging guest stays at hotels operating under one of the AKKOR group brands.
Storage and Protection
The Personal Data Protection System (PDN) operator takes necessary and sufficient organizational and technical measures to protect the user's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, and other illegal actions by third parties.
The PDN operator stores users' personal information in accordance with the Form's internal regulations, while maintaining the confidentiality of the user's personal information.
How you can manage your data
We understand that you may have made an error while entering your data or may later want to delete it.
To delete your personal data, please email h9257-fo2@accor.ru or visit our reception desk (306 Volodya Golovatogo St., Krasnodar).
Retention period: from the moment consent is received until it is revoked.
Policy Changes
We reserve the right to make changes to this document. When making changes, we will indicate the date of the last update in the current version. The new version of the document will take effect upon its posting, unless otherwise provided.
Contacts
OOO Perspektiva, 306 Volodya Golovatogo St., Krasnodar, 350015
TIN 2310190154 KPP 231001001
H9257-SL@accor.ru · +7 (861) 259-70-70
The ibiskrasnodar.ru website hosts the TravelLine: Booking Engine booking module from TRAVEL LINE SYSTEMS LLC (Taxpayer Identification Number 1215180595). When you book accommodation and additional services on ibiskrasnodar.ru, you are using the TravelLine: Booking Engine online booking module.
TRAVEL LINE SYSTEMS LLC is the operator for processing personal data in accordance with the Federal Law "On Personal Data" dated 27.07.2006 N 152-FZ, and also the processor for processing personal data under Regulation EU 2016/679 dated 27 April 2016 and acts on behalf of the operator - the Ibis Krasnodar Center hotel, in accordance with paragraph 3 of Article 6 of the Federal Law of the Russian Federation "On Personal Data" dated 27.07.2006 No. 152-FZ. Personal data is processed at the facilities of TLS LLC under a contract in data centers located in the Russian Federation. The Ibis Krasnodar Center Hotel is part of the international Accor hotel chain and, in accordance with the service agreement and sublicense agreement, uses the IBIS trademark, brand name, and intellectual property rights owned by the international company AKKOR S.A., the creator of the global hotel chain. According to the contract, AKKOR S.A.'s representative in Russia is Russian Management Hotel Company LLC. Russian Management Hotel Company LLC is responsible for managing the central reservation system, administers the loyalty program, and processes personal data necessary to organize guest stays at hotels operating under one of the AKKOR group brands. To operate, ensure the quality of services provided, and comply with AKKOR network standards, including the provision of Loyalty Program benefits, the Ibis Krasnodar Center Hotel transfers personal data necessary for the provision of hotel services to the AKKOR network database.
This document explains what personal data we collect, how we use it, and how we protect it.
Why the ibiskrasnodar.ru website and the TravelLine booking engine use your data
To ensure successful check-in at the Ibis Krasnodar Center Hotel, as well as inclusion in the loyalty program (including receiving personalized offers and discounts), and to receive compliments, the Booking Engine must transfer your personal data to our hotel. The legal basis for this transfer is the agreement between us and the Travelline booking engine.
You can choose not to enter your personal data, but without it, you will not be able to check into our hotel or be included in the AKKOR network hotels' loyalty program.
Here's how we process your data using the TravelLine: Booking Engine online booking module:
TravelLine: Booking Engine transfers your booking details to the hotel, including online payment or prepayment information.
To resolve issues related to online bookings through the TravelLine: Booking Engine online booking module, Booking Engine will require either the booking number and access code, or your last name, first name, middle name, phone number, email address, and check-in and check-out dates to identify your data.
TravelLine: Booking Engine online booking module functionality allows you to contact you via email, phone, SMS, or Viber, or through social media platforms like VKontakte and Odnoklassniki to:
verify your information or booking details;
notify you of an incomplete booking;
remind you of your trip a few days before check-in;
send a hotel discount for a repeat booking after check-out;
Find out your opinion about our hotel
To find out how convenient it was to book;
To invite you to participate in hotel market research.
The TravelLine: Booking Engine online booking module ensures the secure processing of your data.
The TravelLine: Booking Engine online booking module analyzes your actions in the TravelLine: Booking Engine online booking module to improve it.
The TravelLine: Booking Engine online booking module uses your data to generate reports and accounting documents.
The TravelLine: Booking Engine online booking module shares your data from the TravelLine: Booking Engine online booking module with our hotel upon completion of a booking.
What data does the TravelLine booking module and the ibiskrasnodar.ru website collect?
The booking module and the feedback form for booking additional services collect all the information you enter when booking on our hotel website: your last name, first name, middle name, address, email, phone number, nationality, gender, payment information, details of guests staying with you in the room/apartment/house, and your preferred accommodations.
If you consent to accessing data from your social media accounts during the online booking process, we collect the following information: your social media account ID; first name; last name; middle name; gender; date of birth; link to your profile picture (photo) posted on the social media platform; email address; maiden name (if any); city; country; place of work; name of university.
When you leave a review of our hotel in the survey emailed to you after your stay, it is also stored in the TravelLine online booking module: Booking Engine.
The hotel and the booking engine do not verify the accuracy of the personal information you enter during online booking or that we obtain from your social media accounts with your consent.
Some data is sent to the booking engine without your participation. This includes your IP address, time zone, online booking number, booking status (completed, pending, modified, or cancelled), currency, check-in and check-out dates, booking date and time, pages you visited in the TravelLine: Booking Engine online booking module, and links you clicked.
We also automatically collect your browser name and version, language settings, operating system name and version if you're booking from a computer, or device specifications and settings if you're booking from a smartphone or tablet.
How the TravelLine and ibiskrasnodar.ru booking engine works with cookies
Cookies are small text files that a website stores on your computer. We collect cookies to further improve the booking process, making it faster and more convenient.
When you book accommodation and services on our hotel website, the booking engine service collects your booking details and records the sources from which you made your online booking.
The Yandex Metrica counter installed on our website also collects some data, including: gender, age, geographic information, and more. A full list of collected data can be found at https://yandex.ru/support/metrica/code/data-collected.html
With whom does ibiskrasnodar.ru share your data?
The Ibis Krasnodar Center Hotel transfers personal data necessary for the provision of hotel services to the AKKOR network database to operate, ensure the quality of services provided, and comply with AKKOR network standards, including the provision of Loyalty Program benefits. According to the agreement, Russian Management Hotel Company LLC is responsible for managing the central reservation system, administering the loyalty program, and processing personal data necessary for arranging guest stays at hotels operating under one of the AKKOR group brands.
Storage and Protection
The Personal Data Protection System (PDN) operator takes necessary and sufficient organizational and technical measures to protect the user's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, and other illegal actions by third parties.
The PDN operator stores users' personal information in accordance with the Form's internal regulations, while maintaining the confidentiality of the user's personal information.
How you can manage your data
We understand that you may have made an error while entering your data or may later want to delete it.
To delete your personal data, please email h9257-fo2@accor.ru or visit our reception desk (306 Volodya Golovatogo St., Krasnodar).
Retention period: from the moment consent is received until it is revoked.
Policy Changes
We reserve the right to make changes to this document. When making changes, we will indicate the date of the last update in the current version. The new version of the document will take effect upon its posting, unless otherwise provided.
Contacts
OOO Perspektiva, 306 Volodya Golovatogo St., Krasnodar, 350015
TIN 2310190154 KPP 231001001
H9257-SL@accor.ru · +7 (861) 259-70-70
Hotel
Volodi Golovatogo street 306, Krasnodar, Krasnodar Krai, 350015
Registry entry number in the classification system: С232024009159
Information
Contacts
ibis Krasnodar Center © 2025
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